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info@treeofhearts.co.uk
01746 761851

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Our Privacy Policy
It’s our priority here at Tree of Hearts that all personal information collected is kept safe. We like to ensure that our website is absolutely secure when it comes to the collection and use of your personal information.

What personal information will we need?
When you place your order with treeofhearts.co.uk we will require certain essential information. These details will include your name, address, phone number (optional but will help if we need to contact you regarding your order), e-mail address, credit/debit card or PayPal details . Without this information we will be unable to accept and process your order. Our site uses a secure server and the software within it protects your information whenever you place an order. This software encrypts all information you input before it is sent to us, to minimise the risk of this being intercepted before it is received by us. We use SagePay to process our payments and the security of the site is demonstrated by the Geo Trust certificate which is displayed at the bottom of the page and at checkout.

Cookies
We use "cookies" to store and collect information regarding your usage of the website. Cookies act as a memory, allowing that website to remember your computer on your return. These cookies do not contain any personally identifying information, but they do enable us to put in place personal settings and load your personal preferences. This helps you as a customer making it a better shopping experience for you. Cookies are small pieces of information stored by the browser on your computer's hard drive. They send information stored on them back to our web server when you access our website. These cookies do not contain any personally identifying information, but they do enable us to load some personal settings making it easier for the customer.

Security
We have taken certain necessary steps to safeguard and secure the information we collect from you. Our site is secured by GeoTrust and it provides up to a 256 bit encryption thereby offering the highest level of encryption and security possible. This means you can rest assured that communications between your browser and this site's web servers are private and secure.

Third Party Websites
The site may contain links to third-party websites, which may have privacy and security policies that are different from our own. We are not responsible for the activities and practices that take place on these sites so we recommend that you review the privacy and security policy posted on any site that you may access through our site.

This website uses Google AdWords

Tree of Hearts uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Tree of Hearts website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can
opt out of interest-based advertising entirely by cookie settings or
permanently using a browser plugin.

If you have any questions regarding privacy and security then please e-mail us at info@treeofhearts.co.uk where we will be more than willing to answer your queries or concerns.